Theory Process (Process Theory)
The theory is basically trying to answer the question, how to strengthen, direct, maintain and stop the behavior of individuals, so that each individual worked diligently in accordance with the wishes of leadership. This theory is a process of cause and effect of how a worker and what the results will be obtained. If this works well when the results will be obtained for tomorrow. So the result is reflected in how the activities carried out by someone. Because the human ego always wants results right then the driving force that motivates one's work embodied the spirit of hope that will be acquired in the future. This is why this theory called the theory of hope (Expectancy theory). If that hope can become a reality then the person will tend to increase the spirit of his work. But on the other hand, if expectations are not achieved as a result he will become lazy.
Known for his theory of the process:
1. Expectations Theory
This theory states that the force that motivates someone to work hard in doing his job depends on the reciprocal relationship between what is wanted and needed from the job. Expectancy theory is based on the basis of hope (Expectancy), value (valuence) and affinity (instrumentality).
2. Justice Theory
Justice is the driving force that motivates one's morale, so the employer must act fairly towards all subordinates. Assessment and recognition of the behavior of subordinates should be done objectively (good or wrong), not the top like it or not (like or dislike). Compensation or punishment must be based on objective assessment and fair. If the principle of justice can be applied properly by the leadership of then subordinate morale will tend to increase.
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